Shipping policy
Shipping Policy
Thank you for shopping with The Social Pour OKC! Here's everything you need to know about how your order gets to you.
Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll get an order confirmation email right away, and a second email with tracking info as soon as your items ship.
Shipping Rates & Delivery Times
We currently ship within the United States.
- Standard shipping: $7.00 flat rate — delivered in approximately 5–12 business days once shipped.
- Orders over $75 ship FREE.
All delivery timeframes are estimates and not guaranteed. Delays can happen during holidays or due to weather and carrier issues.
Where Your Order Ships From
Our products ship from fulfillment warehouses in the United States through our trusted shipping partners.
Tracking Your Order
Every order includes tracking. If your tracking number hasn't updated within 5 business days of shipment, contact us and we'll look into it for you.
Shipping Address Errors
Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an address error, we'll contact you to arrange re-shipment, which may require an additional shipping charge.
Lost, Damaged, or Missing Items
If your order arrives damaged or something is missing, contact us within 14 days of delivery with your order number and photos of the issue. We'll make it right with a replacement or a refund.
Questions About Your Shipment?
Email us at trisha.gray@thesocialpourokc.com or call 405-953-1794 (8am–6pm daily).